Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how i1918kiss ("we", "us", "the Platform", "the Operator") collects, processes, stores, and protects the personal data of individuals ("you", "Player "User") who access or use the i1918kiss platform at i1918kiss.cam, including its associated mobile-optimised interfaces.

i1918kiss is an online gaming and sports betting platform serving players across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond. We take our data protection responsibilities seriously and are committed to handling all personal information with the highest standards of care, integrity, and transparency.

By registering an account with i1918kiss or using any of our services, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree with any aspect of this Policy, you should discontinue use of the Platform and close your account.

2. Definitions

Term	Meaning
"Personal Data"	Any information that identifies or could identify a living individual, directly or indirectly, including name, email address, date of birth, and financial account details.
"Processing"	Any operation performed on personal data, including collection, storage, use, disclosure, erasure, or destruction.
"Data Controller"	The entity that determines the purposes and means of processing personal data — in this context, i1918kiss.
"Data Processor"	A third-party entity that processes personal data on behalf of i1918kiss, such as a payment gateway provider.
"Consent"	A freely given, specific, and informed indication of agreement to the processing of your personal data.
"KYC"	Know Your Customer — the process of verifying a Player's identity using official identification documents.
"Cookies"	Small data files stored on your device by the Platform to enable functionality, analytics, and personalisation.

3. Personal Data We Collect

i1918kiss collects the following categories of personal data from Players:

3.1 Identity & Contact Information

• Full legal name as it appears on government-issued identification;
• Date of birth (to verify the21+ age requirement);
• Residential address, including city, state, and postcode;
• Email address and mobile phone number;
• Copies of government-issued photo identification (e.g., MyKad, passport) where KYC is required.

3.2 Financial Information

• Bank account details or e-wallet identifiers associated with your deposited funds (e.g., Maybank account number, Touch'n Go eWallet ID, CIMB account reference);
• Transaction history including deposits, withdrawals, and bonus claims;
• Payment method verification documents where required for AML compliance.

3.3 Platform Usage Data

• Login timestamps, session durations, and device information;
• IP address and approximate geographic location derived therefrom;
• Game history, bet records, and wagering activity;
• Responsible gambling preferences including deposit limits and self-exclusion settings;
• Customer support interaction records.

3.4 Technical Data

• Browser type and version;
• Operating system and device type;
• Cookie identifiers and session tokens;
• Referring URL and navigation path on the Platform.

4. How We Collect Personal Data

i1918kiss collects personal data through the following channels:

• Account Registration: Information provided when you create your i1918kiss account;
• KYC Verification: Documents submitted in response to identity verification requests;
• Transactions: Data generated when you deposit, withdraw, or claim bonuses on the Platform;
• Platform Interaction: Automatically collected technical data as you browse and play on i1918kiss;
• Customer Support: Communications submitted via live chat or email to our support team;
• Cookies and Tracking: Data gathered through cookies and similar technologies as described in Section 10.

5. Data Processing Purposes

We process your personal data for the following purposes:

Purpose	Details
Account Management	Creating, maintaining, and securing your i1918kiss player account.
Payment Processing	Processing deposits and withdrawals via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, BTC, and USDT.
Identity Verification (KYC)	Verifying your age, identity, and source of funds as required under our licensing obligations.
Fraud & AML Prevention	Detecting and preventing fraudulent activity, money laundering, and other financial crimes.
Responsible Gambling	Monitoring gameplay patterns to identify potential problem gambling behaviour and administer responsible gambling tools.
Customer Support	Responding to enquiries, complaints, and disputes submitted through our support channels.
Marketing Communications	Sending promotional offers, bonus notifications, and platform updates — subject to your consent and opt-out rights.
Platform Improvement	Analysing aggregated usage data to improve the Platform's features, performance, and user experience.
Legal Compliance	Meeting our obligations under applicable gaming regulations, anti-money laundering laws, and data protection legislation.

6. Legal Basis for Processing

i1918kiss processes personal data under the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Player Account Agreement, including account management, payment processing, and service delivery;
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC, AML, and gaming licence conditions;
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gambling monitoring, where our legitimate interests do not override your rights;
• Consent: Processing for optional marketing communications, where you have provided express consent that may be withdrawn at any time.

7. Data Sharing & Third-Party Disclosure

7.1 — Third-Party Processors

i1918kiss shares personal data with carefully selected third-party service providers who process data on our behalf, strictly for the purposes outlined in this Policy. These include:

• Payment gateway providers facilitating MYR transactions (e.g., DuitNow, FPX infrastructure partners);
• Identity verification and KYC service providers;
• Fraud detection and anti-money laundering screening services;
• Customer support platform providers;
• Platform analytics and performance monitoring services.

All third-party processors are bound by data processing agreements that require them to handle your data in compliance with applicable data protection standards and solely for the specified purposes.

7.2 — Regulatory Disclosure

i1918kiss may be required to disclose personal data to regulatory authorities, law enforcement agencies, or courts where legally compelled to do so. In such cases, we will disclose the minimum information necessary to comply with the legal requirement.

7.3 — No Commercial Data Sales

i1918kiss does not sell, rent, or commercially transfer personal data to third parties for their own marketing or commercial purposes under any circumstances.

8. Data Retention

i1918kiss retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years following closure, in line with standard AML record-keeping requirements;
• Transaction Records: Retained for a minimum of seven (7) years for financial audit and regulatory compliance purposes;
• KYC Documentation: Retained for the period required by our gaming licence conditions, typically five (5) years post-account closure;
• Customer Support Records: Retained for three (3) years from the date of the last interaction;
• Marketing Consent Records: Retained until you withdraw consent plus a reasonable period thereafter for audit purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to any individual.

9. Data Security

i1918kiss implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit TLS 1.3 encryption for all data in transit between your device and our servers;
• AES-256 encryption for sensitive data stored in our databases;
• Strict access controls limiting data access to authorised personnel on a need-to-know basis;
• Two-factor authentication for internal administrative access;
• Regular security audits, penetration testing, and vulnerability assessments;
• Segregated player fund accounts maintained separately from operational funds;
• Staff data protection training and confidentiality obligations.

Whilst we take every reasonable precaution, no online platform can guarantee absolute security. Players are responsible for maintaining the confidentiality of their own account credentials.

10. Cookies Policy

10.1 — What Are Cookies

Cookies are small text files stored on your device when you access i1918kiss. They enable the Platform to recognise your device, remember your preferences, maintain your session, and gather analytical insights about how the Platform is used.

10.2 — Types of Cookies We Use

Cookie Type	Purpose
Essential Cookies	Required for the Platform to function. Enable login sessions, security tokens, and core functionality. Cannot be disabled.
Analytical Cookies	Collect anonymised data on Platform usage patterns to help improve navigation, performance, and content.
Preference Cookies	Remember your Platform settings and preferences, such as language or display choices, for a more personalised experience.
Security Cookies	Used to detect unusual login patterns, prevent fraud, and protect account integrity.

10.3 — Managing Cookies

You may control or disable cookies through your browser settings. Please note that disabling certain cookie types may impair Platform functionality, including the ability to log in or maintain a session. Continuing to use i1918kiss without modifying your browser's cookie settings constitutes consent to our use of cookies as described in this section.

11. Your Data Rights

As a Malaysian player using i1918kiss, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team:

All data rights requests will be acknowledged within five (5) business days and resolved within thirty (30) days of receipt. In exceptional circumstances involving complex requests, this period may be extended by a further thirty (30) days with prior notification.

12. Minors & Age Restriction

i1918kiss strictly prohibits access by persons under the age of 21. We do not knowingly collect or process personal data from minors. During account registration and KYC processes, we actively verify that Players meet the 21+ age requirement.

If we become aware that personal data has been collected from an individual under 21 years of age, we will immediately close the associated account, refund any deposits where possible, and securely delete all related personal data without delay.

13. International Data Transfers

In the course of providing our services, your personal data may be transferred to and processed in jurisdictions outside Malaysia, including the location of our licensed operational entities and third-party technology service providers.

Where such transfers occur, i1918kiss takes all reasonable steps to ensure that your data receives an equivalent level of protection as it would within Malaysia, including through the use of data processing agreements incorporating appropriate safeguards.

14. Policy Amendments

i1918kiss reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or Platform services. Material changes will be communicated to registered Players via the email address on file or through a prominent notice on the Platform prior to the changes taking effect.

Your continued use of i1918kiss following the posting of an updated Privacy Policy constitutes your acceptance of those changes. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made.

15. Contact Us

For all privacy-related enquiries, data rights requests, or concerns about how i1918kiss handles your personal data, please contact our Data Protection team through the following channels:

• Live Chat: Available 24/7 directly on the i1918kiss Platform — the fastest route for any urgent data concern
• Email: [email protected] — please include "Privacy Request" in the subject line
• Response Time: Data rights requests acknowledged within 5 business days; resolved within 30 days

For further information about our responsible gambling practices and self-exclusion tools, please visit our Responsible Gambling page. For general legal terms governing your use of i1918kiss, please review our Terms & Conditions.